Sunday, October 23, 2011
Se Taire (Be Quiet)
A day without chatter and a night without question, is all I ask. Unproductive noise-Cease! Useless discussion-Rise no more! Unsuccessful question-Be ye discontinued!! I am growing tired of you. No more empty promises. No more unreasonable requests. No more demands. I just need to embrace the space that I'm in and breathe. I need to organize my thoughts and create a plan to become more fruitful. And, every single moment that I am pushed out of my zone is a moment lost and dream deferred. I do not expect you to understand me, or my humble requests. But, I do demand that you respect me and my necessary request. Be quiet, even if only for a day.
Wednesday, October 12, 2011
RIP Good Customer Service
I'm not understanding how people get paid to offer customer service and act as though they are doing you a favor. UHHH, news flash Lasheekala; you are paid to offer a service. We, the customer, no matter how deranged pay your salary. Bottom-Line.
My friends and I spend at least 4-8 hours of EVERY single week trying to fix service errors. If it's not Comcast jacking up the cable bill or promising that tech support which never arrives, it's freakin' Chase (mega-too-rich-to-fail) Bank allowing retarded charges for hundreds of dollars to creep through in effin Royal Oak, Minnesota (where the heck is Royal Oak anyway??) somewhere between 2 and 3 a.m. for crap like underwear online. Oh, and if it's NOT them it's Popeyes for giving you the smallest, fetal sized wing for your 2-piece and hoping you don't notice it until you've driven away. Oh yeah, and lest we forget the great, fast service we get when we call our respective landlords (for us renters). I mean please in the name of all spirits don't be late paying your rent, they will charge you up the wazoo. But, if you need something repaired, they don't come when you want them to and they damn sure don't come on time.
What has happened in the world of customer service? I know that many of us who provide services for a living are under-paid. But, we knew that when we accepted the job. I also know that dealing with a strange array of human can be a daunting and borderline suicidal task on a daily basis. But, it is our job. Do you think I like receiving a resume via fax, email and snail mail all in one day from one under-qualified man named DeQuan (with a "K".)?? No. No I do not fancy it one bit. But it is my job. Ergo, I must provide a service with decency and respect. When we pay for a service, we are owed respect. We are paying your bills. So listen you incompetent, illiterate SOB's; if you are unwilling and unable to provide GOOD customer service and that is what your job description requires, you have two options-
1. Feel free to drop off the face of the earth.---Hey, it's getting crowded here anyway.
2. Find another profession at once.---Perhaps Go-Go Dancing, Animal Transport, Professional Pubic Shaver, etc....
Because at this point, I am 76 seconds from living off the land, going off the grid and keeping my money under my mattress so I don't have to deal with ignorant, sub-par and downright stupid customer service people.
I'm getting off my soap box, I have a few more things to pack. But know this- I am upset with customer service and I hope you all burn in hell (Samuel Jackson voice).
Love Liz,
My friends and I spend at least 4-8 hours of EVERY single week trying to fix service errors. If it's not Comcast jacking up the cable bill or promising that tech support which never arrives, it's freakin' Chase (mega-too-rich-to-fail) Bank allowing retarded charges for hundreds of dollars to creep through in effin Royal Oak, Minnesota (where the heck is Royal Oak anyway??) somewhere between 2 and 3 a.m. for crap like underwear online. Oh, and if it's NOT them it's Popeyes for giving you the smallest, fetal sized wing for your 2-piece and hoping you don't notice it until you've driven away. Oh yeah, and lest we forget the great, fast service we get when we call our respective landlords (for us renters). I mean please in the name of all spirits don't be late paying your rent, they will charge you up the wazoo. But, if you need something repaired, they don't come when you want them to and they damn sure don't come on time.
What has happened in the world of customer service? I know that many of us who provide services for a living are under-paid. But, we knew that when we accepted the job. I also know that dealing with a strange array of human can be a daunting and borderline suicidal task on a daily basis. But, it is our job. Do you think I like receiving a resume via fax, email and snail mail all in one day from one under-qualified man named DeQuan (with a "K".)?? No. No I do not fancy it one bit. But it is my job. Ergo, I must provide a service with decency and respect. When we pay for a service, we are owed respect. We are paying your bills. So listen you incompetent, illiterate SOB's; if you are unwilling and unable to provide GOOD customer service and that is what your job description requires, you have two options-
1. Feel free to drop off the face of the earth.---Hey, it's getting crowded here anyway.
2. Find another profession at once.---Perhaps Go-Go Dancing, Animal Transport, Professional Pubic Shaver, etc....
Because at this point, I am 76 seconds from living off the land, going off the grid and keeping my money under my mattress so I don't have to deal with ignorant, sub-par and downright stupid customer service people.
I'm getting off my soap box, I have a few more things to pack. But know this- I am upset with customer service and I hope you all burn in hell (Samuel Jackson voice).
Love Liz,
Wednesday, October 5, 2011
Living my life like it's "Euro"
I have so much to say, but not enough bandwidth or energy or strength or something that I may need to write something good. Where do I start? Hmmmmm
Life is good. I'm thankful everyday. I'm prayerful everyday. No complaints.
This weekend the maternal side of my family will be engaging in our first family reunion. This is also the first time that most of us have been together since the dreadful, Hurricane Katrina.
Exciting times surround me. My love life? Well, it is amazing. I must say that the events of the past 5-6 weeks were completely unplanned; but I am so thankful for being reconnected with the love of my life. There is so much respect and kindness shared. There is no cussing, no drama, no secrets, no competitions and thank God no excessive baggage. Isn't it amazing how much you begin to accomplish when you have someone who is evenly yoked? I could speak on this topic all night, but as opposed to telling everyone how I feel; I'll just let my smile continue to share my story. 'Nuff said.
My homefront is good. Of course, when you mix three VERY powerful personalities in one home even 2200 square feet can start to close in on you. But Talya, Ray (using the book alias') and I are making big things happen and we're growing closer everyday. I am so thankful for these great friends.
Hmmm, what else? Oh yeah, so you know I wrote a book. I wish I had some grand report for you, but that isn't the case. Things are progressing, slow and steady. I have a few professional changes to make and I plan to start 2012 with a bang! I am destined to touch the world one page at a time.
Ooooh, I DO have something to share:
Why do we (some Blacks) still equate wealth with cars and homes? Seems this weekend this question was asked "Liz looks like she should drive a BMW or a Benz. Why doesn't she?" WHAT THE HELL? How does a foreign car owner look? Hell, my car is foreign. You've heard of Toyota, right? LOL---Seriously, are you kidding me? My Dad and my Aunt taught me from a small girl that it is better not to have any money in your pocket than to have debt that you cannot pay. I am JUST learning that lesson. My life is VERY uncertain. To be honest, that's just the way that I've created it. I am not permanently attached to anything by choice and I certainly will not get attached to the heavy weight of debt if I don't have to. I mean what happens when you lose that attachment to a paycheck?? How will you pay for those items of show then? Most people don't think that far, they just act in the moment. They just do what seems right at that moment. (Ask me how I know!) You see when you lose all of the tangible things that once meant so much to you; you have two choices-
1. Feel sorry for yourself and choose to sink lower than you need to be.
OR
2. Learn from your mistakes/experience and make a change for the better.
I chose option #2 and learned what was really important. And guess what, things perish. But peace can be everlasting. It feels damn good to go to bed without a care in the world. And finally, with regards to the car....Ummm I can't see the outside of the car while I am driving it anyway; so who would I be driving it for?? Ahhhh, people pleasers. And on this note, I must rest. I have a lot to do; like get ready to travel to Europe next week. Yep!!!! #WINNING-LOL (Oh yeah and I won't be doing any luxury driving; catch me in the clouds).
Be well Kings &Queens and remember to be thankful and kind!
Life is good. I'm thankful everyday. I'm prayerful everyday. No complaints.
This weekend the maternal side of my family will be engaging in our first family reunion. This is also the first time that most of us have been together since the dreadful, Hurricane Katrina.
Exciting times surround me. My love life? Well, it is amazing. I must say that the events of the past 5-6 weeks were completely unplanned; but I am so thankful for being reconnected with the love of my life. There is so much respect and kindness shared. There is no cussing, no drama, no secrets, no competitions and thank God no excessive baggage. Isn't it amazing how much you begin to accomplish when you have someone who is evenly yoked? I could speak on this topic all night, but as opposed to telling everyone how I feel; I'll just let my smile continue to share my story. 'Nuff said.
My homefront is good. Of course, when you mix three VERY powerful personalities in one home even 2200 square feet can start to close in on you. But Talya, Ray (using the book alias') and I are making big things happen and we're growing closer everyday. I am so thankful for these great friends.
Hmmm, what else? Oh yeah, so you know I wrote a book. I wish I had some grand report for you, but that isn't the case. Things are progressing, slow and steady. I have a few professional changes to make and I plan to start 2012 with a bang! I am destined to touch the world one page at a time.
Ooooh, I DO have something to share:
Why do we (some Blacks) still equate wealth with cars and homes? Seems this weekend this question was asked "Liz looks like she should drive a BMW or a Benz. Why doesn't she?" WHAT THE HELL? How does a foreign car owner look? Hell, my car is foreign. You've heard of Toyota, right? LOL---Seriously, are you kidding me? My Dad and my Aunt taught me from a small girl that it is better not to have any money in your pocket than to have debt that you cannot pay. I am JUST learning that lesson. My life is VERY uncertain. To be honest, that's just the way that I've created it. I am not permanently attached to anything by choice and I certainly will not get attached to the heavy weight of debt if I don't have to. I mean what happens when you lose that attachment to a paycheck?? How will you pay for those items of show then? Most people don't think that far, they just act in the moment. They just do what seems right at that moment. (Ask me how I know!) You see when you lose all of the tangible things that once meant so much to you; you have two choices-
1. Feel sorry for yourself and choose to sink lower than you need to be.
OR
2. Learn from your mistakes/experience and make a change for the better.
I chose option #2 and learned what was really important. And guess what, things perish. But peace can be everlasting. It feels damn good to go to bed without a care in the world. And finally, with regards to the car....Ummm I can't see the outside of the car while I am driving it anyway; so who would I be driving it for?? Ahhhh, people pleasers. And on this note, I must rest. I have a lot to do; like get ready to travel to Europe next week. Yep!!!! #WINNING-LOL (Oh yeah and I won't be doing any luxury driving; catch me in the clouds).
Be well Kings &Queens and remember to be thankful and kind!
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